| ePad turns to sleeping mood too often:
To save the power, the ePad will turn to sleeping mood to reduce the battery consumption. You need to press the ESC key to wake it up. If you want to change that, you can go to settings and make changes.
ePad Charging/Battery Issue (ePad battery low, won’t charge, will shut down itself):
When you get the ePad, the battery level may be very low because of shipping time. As a result, the ePad may shut down itself or charge incorrectly. You would need to do some deep charge when you receive this unit (overnight or 6 hours). After the deep charge, the ePad will be able to records the correct level of the battery. Try to hook up your ePad with the charger whenever is available.
Hard to Touch the Screen/Touch off location/ePad won’t Respond:
You need to recalibrate the screen. From the main screen touch the icon “Calibrate” for calibration to suit your touch patterns. Also, there is a protective plastic on the screen from the factory. You may peel off the transparent plastic protector to have better touch on the screen. (Some may show scratches on the protective plastic sheet)
Freezing Screen:
You can do the reset by push the Reset pinhole in the middle of right side panel (near the RETURN button).
If the above reset won’t solve the problem; you need to do the Operating System reinstallation. If your ePad has a 4Gb TF card or Micro SD card (with the reboot folder named “zt-update”), you can just put the TF card in the TF card slot, and then press both RETURN button and “Power” button simultaneously. You will see the ePad to perform the system set up.
If the ePad you bought doesn’t have the 4Gb TF card with the reboot documents, then you would need to download the reboot documents from the link provided in last section.
Set Correct Location, Date, and Time:
You need to set your location, date, and time correctly with your ePad In order to download the programs in App Market. You can go to Settings to do that. The location can be set either by your WiFi or the GPS. We tested with GPS. It worked fine.
for more solutions, please visit http://www.allideal.com
Get Gmail Accounts:
To download the programs in App Market, you would need to have your own Gmail account. Some people have Google Android phone, then it should work for that account.
Accounts & Sync Settings:
You would need to synchronize your Gmail account after you set up it. Settings => Account and Sync Setting. Make sure the Background Data is checked, Auto-Sync is checked, and your Gmail address is synced (a green recycle-like circle is shown).
Can’t Download Programs from App Market/Downloading forever:
Some users have a hard time to download applications from Android Market. The reason is that they need to put either a TF card to the TF card a lot or a USB flush drive to the USB port (You may need to try both). The ePad is in default to look for an EXTERNAL storage. That is why the downloading stays there forever.
To solve the problem, you would need to do several things:
Make sure that your location, date and time is correct.Make sure you have synced your Gmail Accounts from Settings.You need to clear the previous Cache and Data in App Market. Here is the process to do that:Settings => Applications => Manage Applications, then click All.
Scroll down to Market, and then select it. Clear Cache, then Clear Data, then click force to stop Market.
Make sure you have a TF card or USB flash drive in the TF card slot or USB drive in USB port. Sometimes, the ePad looks into TF card first; sometimes it looks into USB first. Without this external storage card, the ePad won’t download. Or it is downloading… forever.Go back to the main screen. Click Market. And then find the applications that you want to download. As a test, we downloaded Astro File Manager with this ePad. It worked.There is a delay in download. So don’t get panic if you don’t see the download take place immediately. When you see an “M” sing on top left corner, it means the Market is working. If there is a down arrow flashing, the program is downloading. If there is an exclamation mark, then the download is not successful. If there is a check mark, then it indicates that the ePad has successfully downloaded the application.
by http://www.allideal.com |